Our greatest goal is to give you the healthy, beautiful smile that you've always wanted. We understand that choosing to receive orthodontic care is a big decision, and we respect your reasons for wanting to improve the way you look and feel. Our practice will work with you every step of the way to make sure that your orthodontic care is as rewarding as possible. Our practice utilizes the latest technology, offering a variety of safe and gentle treatment options, to give you the customized, individual care you deserve.

Every smile starts with a complementary initial consultation!

Your initial consultation will give you the opportunity to meet our team, learn more about orthodontics, receive a complete initial exam, and find out which treatment options will best meet your needs. During your initial consultation, we will:

• Review your dental and medical history forms.
• Dr. Crump will complete a thorough clinical examination of your teeth, your bite, the surrounding soft tissues, your jaw joints (TMJ's), facial profile, growth pattern and your smile.
• After listening to your chief concerns and treatment goals, any treatment options will be explained and Dr. Crump will inform you if orthodontic treatment is needed at this time or in the future
• As a courtesy to you, there is no charge for this first visit.
• If you and Dr. Crump agree that any diagnotic records (x-rays, photos, impressions) are needed for final treatment planning, they can be taken at your first appointment or at a follow-up appointment, depending on what is most convenient for you. There is a charge for any diagnostic records.
• We will discuss all financial information, insurance options, and payment plans.

Please assist us by providing the following information (if available ) at the time of your first visit:

1) Your dental insurance card so that we can determine if you have any orthodontic benefits.

2) For your convenience, you can complete and print the Patient Form information, in advance, and bring it with you to your 1st appointment. This is important medical and dental information.

Our team will be glad to answer any questions you may have, and we will provide all of the information that you need to determine which treatment is right for you. Please contact us to schedule your initial consultation.

Diagnostic records:

When you are ready for orthodontic treatment, diagnostic records are necessary to determine the best treatment option for you. These records typically include digital x-rays of your bite and teeth, digital photographs of your face and teeth, and impressions  to produce virtual models of your teeth and bite.

Our digital x-rays are taken with a state-of-the-art panoramic/cephalometric machine, which produces higher resolution and lower radiation exposure than traditional machines. It is environmentally friendly since it eliminates all chemicals required for traditional film development. These digital images are also easy to share with your dentist and other health care providers via email.

Dr. Crump analyzes this information to develop a customized treatment plan for each patient. These records are also helpful in monitoring the progress of your treatment. Depending on your individual needs, all of these records may not be necessary.The results of these diagnostic records will be thoroughly discussed at your follow-up treatment consultation.

What happens after the initial consultation?

We will schedule a follow-up, treatment consultation. After careful analysis of your diagnostic records, Dr. Crump will recommend the exact plan of treatment he has customized for your individual needs. All the details of your treatment, length of treatment, cost, payment options and any other concerns you may have will be carefully explained by Dr. Crump and his team. This will allow you to make an informed decision and feel confident about your treatment plan.

Once you accept your treatment plan, we will begin the "active" phase of your treatment and schedule an appointment to put your braces on to begin your journey to achieve a healthy, beautiful smile.

Scheduling Appointments

Visiting the orthodontist about every four to eight weeks is an important part of your orthodontic treatment. Our practice will work with you to make sure that your appointments are as convenient as possible. When scheduling appointments, please let us know what days and times work best for you.

Most people seeking orthodontic treatment have important obligations such as school or work. We have put a great deal of effort into the design of our schedule, offering appointments from 8AM -5PM, Monday through Friday. We want to have sufficient time during each appointment to complete the necessary treatment, discuss information with you about your treatment (or your child's treatment) and answer any questions you may have.We will work with you around your school schedule and work hours, as much as possible.

We schedule as many appointments as possible before and after school hours. We are very flexible with our adult patients'  work schedules. We always try to take advantage of your school days off, late start days, holidays, etc.

We understand that “life happens”! If you're running late or need to reschedule, please let us know and we will do everything we can to accommodate you. When you're ready to schedule your first appointment, contact our practice and our friendly scheduling coordinator will assist you. We're looking forward to working with you.

Our office utilizes sophisticated computer software programs to remind our patients of their appointment times. One program notifies you by telephone and another program by email. We hope these systems are a convenience to you.

Visiting the dentist during orthodontic treatment

It is very important that you continue to visit your family dentist once every six months, even during your orthodontic treatment, for teeth cleanings and routine dental checkups. If extra dental care is needed, we will be happy to coordinate with your family dentist to make sure that you are receiving the best care possible.

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